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If you want potential guests to book your tour online, you need to make it super easy for them to do...
Definitive Guide to Growing Your Business
Workbook
Build a practical, step-by-step plan to grow your tour business using our unique guest-first approach.
Irresistible Tour Descriptions Workbook
Increase conversions on your tour pages and drive more sales by following these 12 recommendations.
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EXPLORE TOPICS
Learn what we've been up to, and keep up with the hot topics in the industry.
Cultural, Environmental and Historical Interpretation is something that many guides do on a day to day...
What is it that you want your audience to know or perhaps to do by the time you are done speaking?
Tour Leaders and public speakers of all kinds know that their voice is the most important tool in their...
Today we share a step-by-step system that will show you how to manage upset customers and handle challenging...
Non-verbal communication is a complex but integral part of our overall communication as a tour guide,...
Learning techniques to remember people’s names is a great skill not just for tour purposes, for everyday...
We look at how to get people’s attention and what to do if you find the attention of your audience dwindling.
The question of how to be a better people person is one that every tour guide should ask themselves regularly.
I’ll also explain why I think that tour guides are uniquely positioned to kick butt at live streaming...
The question of how to be a better people person is one that every tour guide should ask themselves regularly.
As I look back, almost 100% of my own profile photos were terrible too! In a moment, I’m going to share...
Make your guests feel comfortable, respect their boundaries and communicate in a way that doesn’t offend...
Think of it as some inspiration as we continue to grapple with giving top notch service and incredible...
There are a lot of things to consider, and honestly, managing these small details is what sets apart...
I’ve learned how to adjust my wording and behaviour, so that guests know exactly what happens on my tours:...