Pivoting Online: Success Stories and Inspiration – Case Study: Rosa AirBNB Experiences
Rosa was leading a successful in-person walking tour of Bergen, Norway via AirBNB Experiences before Covid happened. She decided to pivot online and use her other skills as a teacher and astronomer to create a completely new virtual astronomy experience that is bringing in more customers and more revenue than before Covid.
Memorable Quotes:
“This was a chance to expand my business.”
“Families around the world are booking my experience… for baby showers, for companies, for birthdays and so on.”
“My experience is a safe place where people can meet other new people.”
“Try to not think about the people like money… See the humans, don’t see the bills.”
Inspired by this Case Study?
Pivoting online is not for every tour operator – but there is tremendous opportunity for those willing to innovate, adapt and find new ways to serve customers. If you’ve been inspired by these case studies and want to learn more, we want you to know that we’re here to help.
What is the Virtual Tour Business Program?
Our online coaching program helps fast-track your research and development of online experiences and saves you months of expensive trial and error. You’ll avoid tech headaches and receive the exact tools, tactics and strategies you need to bring your online tours and experiences to market. There are over 250 tour business owners and guides already in the program, many of whom are already selling and leveraging online experiences.
