We’ve got a brand new name, a brand new logo and a brand new website. All of the free resources and training videos will still be available right here at Guest Focus.
First things first. To generate positive reviews, you need genuinely satisfied guests. To get satisfied guests, you should follow a guest-first approach to running your tour business. And then the reviews will flow.
Rosa was leading a successful in-person walking tour of Bergen, Norway via AirBNB Experiences before Covid happened. She decided to pivot online and use her other skills as a teacher and astronomer
As tour guides, we have a lot to learn from some of the great orators of history, as well as great speakers in our modern era.
How can we effectively get people’s attention when leading a tour or facilitating and experience? Find out how!
Devour Tours was planning to expand to new markets across Europe when they had to shut down in-person food tours due to Covid-19.