Kelsey Tonner

Founder & Lead Coach

Kelsey is the founder of Guest Focus and the Be a Better Guide Project. He has over two decades of experience helping tour business owners – not only as a coach, mentor, and consultant – but also as a tour designer, operations manager, tour leader trainer, and award-winning guide. Kelsey is a regular speaker at 30+ international industry conferences.

As a true-blue Canadian, he simply adores being out in nature. Camping, biking, hiking, paddling, skiing – you name it. Working on this business with his incredible wife Sarah enables them to explore the world, living remotely with their three beautiful daughters.