Jessica Gregory

Jessica Gregory

Jessica Gregory

Marketing Coach

Jess began her journey into tour operations by building websites with Tourism Marketing Agency, where she first met Kelsey, Chad and the team here at Guest Focus.

Now, Jessica has worked on travel trends research with Arival, was head of marketing for Arival Events for two years, consults with tour operators worldwide, and is the Head of Marketing at indie Travel, a channel manager and reservation system.

An excellent addition to the coaching team here at Guest Focus, covering everything from social media to how your tour listings technically function on OTA platforms to marketing strategies.

Kelsey Tonner
Founder & Lead Coach

Kelsey is the founder of Guest Focus and the Be a Better Guide Project.

Read more about Kelsey >

Chad Krolouski
Director & Lead Coach

Chad is an experienced tour leader, trainer and tour business consultant.

Read more about Chad >

John LaVerne
Tour Business Coach

John founded Bulldog Tours in 2001 as a hobby with a goal of helping preserve his hometown.

Read more about John >

Landing-Page
7 Best Practices for Your Tour Sales Pages
If you want potential guests to book your tour online, you need to make it super easy for them to do...
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Thumbnail - Guest Focus Introduction for tour owners
Be A Better Guide Project becomes Guest Focus
We've got a brand new name, a brand new logo and a brand new website. All of the free resources and training...
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The one simple technique that great speakers use, that most tour guides have never heard of…
As tour guides, we have a lot to learn from some of the great orators of history, as well as great speakers...
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