TRAINING & WORKBOOKS
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If you want potential guests to book your tour online, you need to make it super easy for them to do...
Definitive Guide to Growing Your Business
Workbook
Build a practical, step-by-step plan to grow your tour business using our unique guest-first approach.
Irresistible Tour Descriptions Workbook
Increase conversions on your tour pages and drive more sales by following these 12 recommendations.
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EXPLORE TOPICS
Learn what we've been up to, and keep up with the hot topics in the industry.
Make your guests feel comfortable, respect their boundaries and communicate in a way that doesn’t offend...
Think of it as some inspiration as we continue to grapple with giving top notch service and incredible...
There are a lot of things to consider, and honestly, managing these small details is what sets apart...
I’ve learned how to adjust my wording and behaviour, so that guests know exactly what happens on my tours:...
As a full time tour guide for five years, I had to balance my life and work constantly, and this is how...
By practicing and studying the great storytellers in your life, you'll be able to keep people hanging...
Luckily, there are lots of ways to be funny, but unluckily, there is nothing less funny than someone...
What if in your heart of hearts, you fully believe you should not give this person a refund – give them...
Other people on tour should not have to wait because of one or two people, and it's our goal to keep...
There are few things quite so embarrassing as being publicly asked a question you don’t know the answer...
After leading tours for awhile, I’ve come to learn that there are certain questions that almost all guests...
I’ll give you a hint – engaging all of the senses is one guaranteed way to make it stand out from the...
Keeping the attention of your group is one of your biggest challenges as a tour guide, tour leader or...
Tell your guests that you’re going to do something extra special that if it wasn’t raining, you wouldn’t...
But today we hone in on how the former president’s techniques can be applied to our jobs as tour leaders,...