Unlocking Profitability: Understanding Your Ideal Guests for a Successful Tour Operator Business [Costly Tour Business Mistakes 2/7]

Understanding Your Ideal Guests for a Successful Tour Operator Business

Welcome to Video 2 of 7 in our series on the 7 most common mistakes that keep tour business owners from selling more tours. Book a free 45-minute strategy call with a tour business coach today.

Uncovering the secret to a profitable tour operator business is all about understanding your ideal guests and aligning your offerings with their needs, wants and desires. In this video, we dive into the importance of customer research and its transformative impact on your business strategy.

Choosing an ideal guest is just the beginning. There’s plenty more work to be done.

Don’t fall into the trap of assumptions. Instead, listen in to hear more about the powerful Guest Deep Dive™™. Learn our simple but effective strategies like interviews, short surveys, and even stealth research to gain specific insights about your guests.

I’ll reveal proven techniques for conducting customer research, ensuring your offerings align with what your guests truly desire. It’s time to move away from guesswork and craft exceptional experiences that meet their needs.

This is the second installment of our enlightening seven-part series, addressing common mistakes that hinder tour business owners from maximizing profits and selling more tours. Stay tuned for more valuable insights!

Want to learn more about the 7 Costly Tour Business Mistakes? Watch the whole series on YouTube today!

Conversion rate optimization
Marketing

Conversion Rate Optimization for Tour Businesses

In this blog post video, we’re going to talk about bonuses and extras and how you can use them on your tour sales pages to differentiate yourself from your competitors, create fear of missing out and go that extra mile with your ideal target guest.

Read More »

A GUEST FOCUSED APPROACH: LEARN FROM THE EXPERTS

Get the newest tour guide resources: advice, guides, and news on the tours, activities, and attractions industry from a Guest Focus perspective.

GET OUR NEWSLETTER