There are a lot of things to consider, and honestly, managing these small details is what sets apart the truly excellent tour guides.
I’ve learned how to adjust my wording and behaviour, so that guests know exactly what happens on my tours: We leave on time – ALWAYS.
As a full time tour guide for five years, I had to balance my life and work constantly, and this is how I was able to survive.
By practicing and studying the great storytellers in your life, you’ll be able to keep people hanging off your every word!
Luckily, there are lots of ways to be funny, but unluckily, there is nothing less funny than someone trying too hard to tell jokes.
What if in your heart of hearts, you fully believe you should not give this person a refund – give them a refund.