Audio
How to Become a Powerful Speaker? Lessons from History’s Finest Speeches
What is it that you want your audience to know or perhaps to do by the time you are done speaking?
May 15, 2022
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- Be A Better Guide is now Guest Focus
Day:
Audio
How to Get Your Voice Ready for Tour – Vocal Warm-up Exercises
Tour Leaders and public speakers of all kinds know that their voice is the most important tool in their toolbox.
May 8, 2022
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Tour Guide Training
How to manage upset customers? Using the LAUGH Method to work with challenging, angry or frustrated guests
Today we share a step-by-step system that will show you how to manage upset customers and handle challenging guests with care.
April 24, 2022
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Tour Guide Training
How to Effectively Use Your Body Language as a Tour Leader – Body Language Tips
Non-verbal communication is a complex but integral part of our overall communication as a tour guide, but often times we remain totally unaware of our behavior.
April 20, 2022
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Tour Guide Training
How to Learn People’s Names on Tour – Techniques for Remembering Names
Learning techniques to remember people’s names is a great skill not just for tour purposes, for everyday life.
April 17, 2022
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Tour Guide Training
How to speak in front of a group and How to get people’s attention
We look at how to get people’s attention and what to do if you find the attention of your audience dwindling.
April 3, 2022
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