Cultural, Environmental and Historical Interpretation is something that many guides do on a day to day basis.
What is it that you want your audience to know or perhaps to do by the time you are done speaking?
Tour Leaders and public speakers of all kinds know that their voice is the most important tool in their toolbox.
Today we share a step-by-step system that will show you how to manage upset customers and handle challenging guests with care.
Non-verbal communication is a complex but integral part of our overall communication as a tour guide, but often times we remain totally unaware of our behavior.
Learning techniques to remember people’s names is a great skill not just for tour purposes, for everyday life.